Luxury Casino Review

Luxury Casino Review

Last update
By
Oliver Cook
May 20th, 2024
Good reputation
Luxury Casino
Welcome Bonus
Bonus up to $1000 for C$10
Casino info
Minimal deposit
C$10
Support
Live Chat
Email
Phone
Payments
AstroPay
Neteller
Paysafecard
Skrill Moneybookers
Wire Transfer
Pros
Malta, UK, Ontario & Kahnawake licenses
Rewarding loyalty program
24/7 player support
eCOGRA certified
Good choice of fiat banking options
Cons
Relatively small choice of games
High wagering requirements
Dated visual design
Doesn’t accept crypto
Luxury Casino
Bonus up to $1000 for C$10
Table of content

Everything you need to know about Luxury Casino

If you’re feeling sentimental about the old days of online casinos, you might want to check out Luxury Casino. Launched way back in 2000, this old-school Microgaming-powered casino quickly established itself in the Canadian market, but is it still worth bothering with? Well, the Luxury Casino welcome bonus is worth up to C$1,000 so it could be.

Luxury Casino is operated by Malta-based Apollo Entertainment Limited – a well-established company that also runs several other casino sites. Despite some confusion on other review sites, the operator actually has several legitimate licenses. These are from the UK Gambling Commission (UKGC), Malta Gaming Authority (MGA), Kahnawake Gaming Commission, and Alcohol and Gaming Commission of Ontario (AGCO).

Luxury Casino welcome bonus in review

When it comes to the Luxury Casino welcome offer, there’s no point in beating around the bush. It’s okay. Nothing more, nothing less. A thousand Canadian dollars is nice, but it’s not in the same ballpark as bonuses from the big crypto casinos.

The Luxury Casino sign-up offer breaks down as follows:

  • Luxury Casino first deposit bonus – 100% match up to C$150
  • Second deposit – 50% match bonus up to C$200
  • Third deposit – 25% match bonus up to C$300
  • Fourth deposit – 50% match bonus up to C$200
  • Fifth deposit – 100% match bonus up to C$150

Important note: The first and second deposit bonuses are subject to a hefty 200x wagering requirement, while subsequent deposit bonuses are subject to a more reasonable 30x playthrough. The minimum deposit required is C$10.

Insider tip from Wagering Advisers: Rather play at a casino with no or low wagering requirements? Check out our guide to no-wagering casinos in Canada.

Our thoughts on the Luxury Casino welcome offer

Here at Wagering Advisers Canada, we pride ourselves on delivering honest reviews to help players like you get the most entertainment for their money. And, in all honesty, the Luxury Casino sign up offer (and casino in general) has several issues.

First up, the terms and conditions are a problem. They are messy, poorly written, and hard to find. Now, we don’t think this is deliberate, but rather because it’s a very old site (the terms on the welcome bonus page were last updated in 2017). Back in the old days, this was normal everywhere – but, today there’s no excuse. This needs improving urgently.

Secondly, when you do manage to find the terms for the Luxury Casino sign up bonus, you’ll see there’s an eye-watering 200x wagering requirement for the first two deposit bonuses. To put this in perspective, if you received a $100 bonus, you’d have to wager $20,000 (assuming it’s only on games that contribute 100% towards wagering), before you could withdraw. Granted, the wagering drops to a more typical 30x for subsequent deposit bonuses, but still, this is a huge problem.

Summing things up, the Luxury Casino new player bonus is not going to suit most players – the wagering is simply far too high to be worth it. However, if you’re lucky enough to have a sizable bankroll and can meet the playthrough requirements, it could be worth considering. Either way, make sure you carefully read the Luxury Casino welcome bonus terms first.

Other Luxury Casino bonuses and promotions

Unfortunately, details of other bonuses and promotions are as hard to find as terms and conditions at Luxury Casino. We’re sure they do offer other bonuses, but these seem to be centred around the loyalty program, so are tailored to individual players.

Signing up at Luxury Casino

Opening an account at Luxury Casino can be a bit of a pain. Unlike today’s best crypto casinos, where you can open an account in seconds simply by entering an email or phone number and choosing a password (or even login instantly with a third-party account, like Google or Steam), Luxury Casino requires full personal details, including your address, before you can even enter the site to look around.

To open a new account, follow the steps below.

  1. Click the ‘play now’ button on the homepage
  2. Provide your full name and age
  3. Enter a valid email and choose a strong password
  4. Enter your full address and phone number
  5. Agree to the terms and submit
  6. Complete any required verification steps (you will need a copy of your official ID like a driver’s license or passport, and something confirming your address, like a recent bank statement or utility bill)

Note that verification can take up to 24 hours to complete, so we recommend doing it immediately. Once verification is completed, you will be able to add funds and claim the 2Luxury Casino registration bonus.

Deposits and withdrawals at Luxury Casino

Due to its UK Gambling Commission and Malta Gaming Authority licenses, Luxury Casino is limited to fiat banking. Still, it does provide Canadians with some convenient payment options, including the following

Payment Method Min. Deposit Min. Withdrawal Withdrawal Time
Interac C$10 C$50 4-5 business days
iDebit C$10 C$50 4-5 business days
Visa C$10 C$50 4-5 business days
Mastercard C$10 C$50 4-5 business days
Apple Pay C$10 C$50 N/A
Google Pay C$10 C$50 N/A
MuchBetter C$10 C$50 N/A
Instant Bank Transfer C$10 C$300 N/A

Note: there are no withdrawal limits. All deposits are instant.

Luxury Casino games and providers

Okay, so the Luxury Casino welcome bonus has some issues, but how about the games on offer? Well, again, the offer is a little disappointing. With around 550 games, Luxury Casino falls far short of its contemporaries – many of which offer several thousand slots, table, crash, and live dealer games. But, on the plus side, the quality of what is on offer is pretty good.

As a Microgaming-powered site, you’ll find slots and table games from brands including Rabcat, 1×2 Gaming, All41Studios, Alchemy, Fortune Factory, Foxium, Just for the Win, Infinity Dragon, MahiGaming, Old Skool Studios, Neon Valley Studios, Switch Studios, Stormcraft Studios, and several others. While these studios have produced some great slots, you’re going to be disappointed if you’re a fan of NetEnt, Hacksaw, NoLimit City, and other popular providers.

Among the few hundred slots offered, you’ll find a good range of styles and themes, from pure 3-reel fruits to feature-packed modern releases, and progressive jackpots. And, if you’re a fan of classic slots from a few years back, like Immortal Romance, Hot as Hades, or Terminator 2, Luxury Casino definitely has you covered.

If table games are more your thing, you can also enjoy a modest selection of video and live dealer games from providers including Evolution. You’ll find several variations of casino favourites like blackjack, roulette, baccarat, and poker. Rounding off the games catalogue is a choice of bingo games.

Keep in mind that, in common with most casinos, different types of games will contribute differently toward wagering requirements. This is particularly important here, considering the Luxury Casino sign up bonus is subject to a high 200x wagering requirement. Slots here contribute 100%, but other games can contribute significantly less.

Wagering Advisers tip: At all online casinos, some providers and games may be unavailable in certain countries. This is due to licensing restrictions. You can usually check for restrictions by reading the general terms and conditions.

Luxury Casino security and safety

Right, so the Luxury Casino sign-up bonus and game selection might not be the best-in-class, but when it comes to security and safety things do get a lot better. For a start, Apollo Entertainment, the company operating Luxury Casino, is very well-established and legitimate.

How do we know this? Well, to receive and keep licenses from the UKGC and MGA, you have to continually demonstrate you’re running your business to the highest standards. This covers everything from site security and data protection to the separation of operating funds and player deposits. And, in addition to holding Malta and UK licenses for many years, Apollo has more recently received Canadian licences – namely from AGCO in Ontario and the Kahnawake Gaming Commission. Ontario, in particular, is a tough jurisdiction for operators.

Apollo is also eCOGRA certified. An independent UK-based testing agency, e-Commerce Online Casino Regulation and Assurance tests and certifies online gambling software and systems. So, as a player, you can rest assured all of the games and systems used by Luxury Casino are genuinely fair.

Luxury Casino player support

Okay, it looks like we’re on a roll! Another area in which Luxury Casino manages to excel is customer support. In fact, this is where the old-school nature of the site becomes a distinct advantage for players. Not only does the site offer 24/7 live chat and email support, but there’s even the option of using a phone to talk to real, live human beings.

  • Canadian phone support: 1 866 312 7466
  • International phone support: 1 888 942 7466
  • Email: [email protected]

In fact, this pretty much sums up how this casino’s approach differs from the mainstream. Most online casinos today strive to offer the biggest possible welcome bonuses, thousands of games, and endless extras but have reduced customer support to live chat only. Whereas although the Luxury Casino welcome promotion and game catalog are modest, it still provides first-class personalized customer service, including via phone.

Luxury Casino and responsible gambling

To keep its multiple gaming licenses, the operator of Luxury Casino is required to take responsible gambling seriously. To this end, you can set the following in your account:

  • Deposit limits (daily, weekly, or monthly)
  • Cooling off period (between 24 hours and 6 weeks)
  • Self-exclusion (6 months) Note that self-exclusion requests cannot be reversed once applied

If you are concerned about your gambling, a quick self-assessment test is also available, as are links to third-party resources like the National Council on Problem Gambling and Gamblers Anonymous.

Our verdict on Luxury Casino

The best way of summing up Luxury Casino is to say that it isn’t going to be for everyone. Compared to the mainstream online casinos available in Canada today, it has a limited choice of games, lacks features, looks extremely dated, and, let’s be honest, the Luxury Casino welcome offer isn’t going to wow anyone.

Also, the very high 200x wagering requirements are, quite understandably, going to be a big turn-off for casual casino players. Add to this the friction of having to provide full personal details and documents just to access the site, and it becomes even less appealing.

So, does Luxury Casino have any redeeming points? Well, the fact it is still running after all these years would suggest it does. You see, Luxury Casino will be perfect for some players – but they will be a minority. If you appreciate the peace of mind of playing at a very well-established site, with multiple licenses, that offers a personalized rewards programand 24/7 support, have the bankroll to meet the wagering requirements, and will benefit from uncapped withdrawals, then Luxury Casino could be a good choice.

FAQs

What are the requirements to qualify for the Luxury Casino sign-up bonus?

You need to open a new account (your first with the site), be old enough to legally gamble, in a supported country like Canada, and deposit C$10 or more.

Are there any other bonuses other than the welcome promo?

Yes. The Luxury Casino loyalty program offers players personalized bonuses and rewards.

Can I combine the Luxury Casino welcome bonus with other promotions?

No. As with most casinos, different promotional offers cannot be combined.

Can I play Luxury Casino games on mobile?

Yes. The site is compatible with mobile browsers on smartphones and tablets.

How can I contact the casino's customer support if I have questions about the welcome bonus?

Via live chat, by emailing [email protected], or by calling 1 866 312 7466 from Canada.

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